Quality Objectives


  • Provide products and services that lead to customer satisfaction Index of 95%.
  • To conduct training programs 95% in time
  • Project delivery to the customers in accordance with the agreed schedules
  • Time compliance to schedule for every project should be 98%.
  • Minimize customer complaints by taking all possible and preventive measures
  • Maximum number of customer complaints should be less than 3 in a year
  • Increase in revenue generation Minimum 10% every year Training to employees Minimum 1 days per employee per year
  • Responding to Customer Complaints 100%




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